System Administrator

EverWatch • Annapolis Junction, MD

11h • $55 - $76

About The Position

EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country’s most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to preserve continuity and ensure mission success. EverWatch employees are focused on tackling the most difficult challenges of the US Government. We offer the best salaries and benefits packages in our industry - to identify and retain the top talent in support of our critical mission objectives. Commitment to Non-Discrimination: All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Intelligence Community? We’re looking for a system administrator who can implement and maintain a system to help us deploy cyber security solutions across the intelligence community. As a system administrator on our team, you’ll ensure the current infrastructure is functional and available. You’ll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning. This is an opportunity to gain experience in mission critical networks. We focus on growing as a team, so we’ll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve our nation's security.

Requirements

• Experience with implementation, troubleshooting, and maintenance of IT systems.
• Experience with Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Experience with daily configuration, operation, monitoring, and support of client/server/storage/network and mobile devices.
• Experience with configuring and managing UNIX and Windows operating systems, including installation, troubleshooting, and system enhancements.
• Knowledge of system capacity analysis, resource utilization optimization, and performance improvement practices.
• Knowledge of IT service management processes, ticket escalation procedures, and status reporting to management and customers.
• Ability to provide user support and guidance in accessing and utilizing IT systems.
• Ability to analyze complex technical issues, provide detailed feedback, and remain engaged through resolution of escalated hardware and system problems.
• TS/SCI clearance with a polygraph
• Bachelor's degree in a technical discipline and 10+ years of experience with systems administration, or 15+ years of experience with systems administration in lieu of a degree

Responsibilities

• Ensure the current infrastructure is functional and available.
• Help clients overcome tough challenges through monitoring and performance management.
• Identify problem areas and opportunities for improvement in a mission-critical network.
• Turn metrics into information and articulate their meaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level