System Administrator Level 1
About The Position
Join our team as a System Administrator and become the backbone of our technology operations. In this role, you’ll support the deployment, troubleshooting, and optimization of critical IT systems that keep our mission running. You’ll manage and maintain servers, networks, storage, user environments, and enterprise applications, ensuring everything stays secure, stable, and high‑performing. From daily monitoring and issue resolution to Tier 1 and Tier 2 support, you’ll be the go‑to expert who keeps systems healthy and users productive. You’ll work hands‑on with both Windows and UNIX environments, install and configure operating systems, fine‑tune system performance, and implement improvements that enhance reliability across the organization. If you enjoy solving complex problems, keeping systems running smoothly, and making a visible impact on a fast‑moving team, this is the place to grow your skills and career.
Requirements
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph.
Responsibilities
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Proation, diagnosis and resolution of problems.
- Manage the daily activities of configuration avide Tier 1 (Help Desk) problem identificnd operation of IT systems.
- Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
- Professional Development: Opportunities for training, certifications, and career advancement.
- Work-Life Balance: Flexible work schedules and remote work options.
- Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
