System Administrator, IT (remote)

Shorts Travel Management•Waterloo, IA

23h•$74,000 - $82,000•Remote

About The Position

At Short's Travel Management, we are a dynamic organization dedicated to being a leading provider of NCAA Athletic travel. As a leader in our field, we are looking to strengthen our team by adding a System Administrator, IT. We have a great team culture where we genuinely enjoy who we work with. If you have system, technology operations, or database experience, this may be a great fit for you! This position may work remote . What you can expect in this role: The System Administrator is ensuring our IT infrastructure and business systems are running optimally and are well-maintained. They perform backup and restore procedures, security monitoring and configuration, server and software configuration, maintenance, and troubleshooting, user account management, and user technical support as needed in support of this mission. Other duties include recommending hardware and software implementations, developing and leading technology implementations and/or user technology training projects, and identifying process improvement opportunities. We are a team at Short’s Travel Management and as such, you may be expected to assist in other departments or handle tasks outside of your typical position scope for the benefit of our clients or company.

Requirements

Bachelors degree in computer science or related degree preferred.
3 years experience in a similar role.
Excellent planning and organization skills
Excellent problem-solving skills
Strong understanding of operating systems and programming languages.
Clear, empathetic verbal and written communicator
Ability to maintain highest level of confidentiality.
Experience with SQL database administration.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Proven aptitude for technology and/or software solutions and analytical skills required.
Ability to acquire new technical skills/knowledge efficiently
Hardware, software, and network troubleshooting

Responsibilities

Responding to STM staff requests for support, technology consulting, or implementation assistance
Maintaining and configuring systems to ensure their reliability, data integrity, and security for both operational uptime and compliance obligations.
Leading and Assisting in Technology Supported Process Improvement and Training to Increase Organizational Efficiency and Capability.
Documentation of IT processes and system configurations to support new staff onboarding, disaster recovery restorations, and compliance obligations.
Assist in other departments or handle tasks outside of your typical position scope for the benefit of our clients or company.