System Administrator III

Adeia • San Jose, CA

76d • $140,000 - $180,000 • Hybrid

About The Position

Adeia Inc. (Nasdaq: ADEA) is a technology company known for developing foundational innovations that enable next-generation solutions for the semiconductor and media industries. Adeia is headquartered in San Jose, CA, with approximately 150 employees, primarily in North America. Adeia invents, develops, and licenses fundamental innovations that shape the way millions of people explore and experience entertainment in an increasingly connected world. From TVs to smartphones, and across all types of entertainment experiences, Adeia's technologies allow users to manage content and connections in a way that is smart, immersive, and personal. The System Administrator III is responsible for managing Adeia's critical IT infrastructure, including SaaS platforms, networking, security tools, and endpoint management systems, while driving automation, compliance, and operational excellence. Serving as a senior escalation point for Help Desk support, this role provides advanced troubleshooting and mentorship to improve team efficiency. By collaborating with help desk support, project management, and application engineering teams, the System Administrator III ensures a secure, reliable, and scalable technology environment that safeguards business operations, maximizes technology investments, and supports long-term growth.

Requirements

• Bachelor's degree in computer science / information systems or equivalent experience.
• 10+ years of experience in system administration with hybrid infrastructure exposure.
• Proficiency in Windows/Mac administration, virtualization platforms, and storage systems.
• Proven expertise managing core SaaS platforms, including identity & access (Okta, FastPass), collaboration (Office 365, Google Workplace), storage/backup (Box, Druva, NAS), device management (Intune, Jamf, LogMeIn), and security tools (CrowdStrike, Mimecast, Cloudflare WARP, KnowBe4).
• Strong skills in networking (Meraki, CloudRadius), print management (Papercut), and vendor/SaaS partner management.
• Experience with workflow automation (Workato or similar), scripting (PowerShell, Bash, Python), and system monitoring (Datadog, Splunk).
• Solid understanding of IT security, IAM, and compliance frameworks.
• Strong communication and problem-solving skills.
• Ability to lead technical projects and mentor peers.

Nice To Haves

• Master's degree in computer science / information systems or equivalent experience.
• Certifications: Microsoft 365 Certification, Azure Administrator Associate, CISCO certification, CISSP or similar.
• Workato Orchestrate or Agentic Platform experience.
• Knowledge of disaster recovery, backup strategies, and business continuity planning.
• Experience with zero-trust security models and modern endpoint management (Intune, Jamf).
• Experience configuring application logging to Splunk Cloud.

Responsibilities

• Manage day-to-day IT Infrastructure operations, change management processes, system documentation, and support for primary SaaS platforms.
• Act as an escalation point for Help Desk issues that cannot be resolved at Level 1 or 2.
• Provide senior-level troubleshooting and resolution support.
• Train and mentor Help Desk staff to improve efficiency and response times.
• Deploy and manage monitoring and observability solutions to ensure proactive system health management.
• Ensure security and compliance through enforcement of IAM best practices and MFA.
• Collaborate with SOC/SIEM teams for incident response.
• Adhere to governance and regulatory standards (SOC2, ISO 27001, GDPR).
• Lead root cause analysis for critical incidents, defining preventative and corrective actions.
• Provide mentorship and knowledge sharing to junior administrators, fostering team growth and technical development.
• Collaborate with security, cloud, and application engineering teams to align IT services with business priorities.
• Take initiative in planning and executing IT projects, ensuring deadlines and quality standards are consistently met.
• Respond quickly to changing business needs and evolving technology environments, troubleshoot problems promptly, and implement lasting solutions.
• Work with teams and stakeholders while guiding Help Desk and junior admins to keep IT services reliable and aligned with business goals.

Benefits

• Competitive compensation (salary, equity, and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances, and help you save and invest for the future.
• Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
• Great benefits, which vary by location and can be site-specific: employee discounts, transportation reimbursements, and fitness facilities.
• A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees