System Administrator II

Prosync • Philadelphia, PA

1d

About The Position

ProSync is actively seeking a highly skilled and motivated System Administrator II (SA) who possesses extensive experience in supporting Windows-based systems. This pivotal role requires the preferred candidate to demonstrate a comprehensive understanding of Windows systems, encompassing both the intricacies of the operating system and the various applications that run within it. The ideal applicant will be proficient in not only managing but also administering a wide array of Windows-based applications and services, ensuring optimal performance and reliability in a dynamic IT environment. We are looking for an individual who is not only technically adept but also passionate about leveraging their expertise to contribute positively to our organization's technological infrastructure.
ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!

Requirements

• Three (3) years of professional experience in systems administration, to include experience with help desk related support, for example troubleshooting stand-alone laptops, is preferred.
• An ACTIVE minimum Secret clearance is required to be considered for this position. (We are not able to sponsor clearances at this time.)
• An Associate's degree or higher from accredited college/university in Electrical, Electronic or Computer Engineering, Computer Science, or Information Systems.
• Need to possess an active IAT-II cert or higher (i.e., Security+, CCNA-Security, GICSP, SSCP, etc.).

Responsibilities

• Systems Administration: Install, configure, and maintain server operating systems, network devices, and software applications. Ensure systems are up-to-date with security patches and firmware updates. Monitor system performance and resource utilization with a focus on availability and efficiency.
• Help Desk and Technical Support: Provide Tier II support for end-users, including troubleshooting stand-alone laptops, workstations, and peripheral devices. Diagnose and resolve hardware and software issues, escalating complex problems to senior personnel as appropriate.
• Security Compliance: Implement and enforce cybersecurity policies aligned with IAT Level 2 standards. Manage access controls, maintain security baselines, and ensure compliance with applicable regulatory and organizational standards.
• System Monitoring and Reporting: Conduct proactive monitoring to identify areas for optimization and risk mitigation. Generate and deliver reports detailing system health, incident response, and maintenance activities.
• Documentation and Knowledge Management: Maintain accurate and detailed documentation on system configurations, standard operating procedures, troubleshooting guides, and change management activities.
• Collaboration and Training: Work closely with cross-functional IT teams to support integration, upgrades, and project implementations. Provide training and guidance to junior staff or new hires as needed.

Benefits

• We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.
• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.
• Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.
• A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees