System Administrator II

Reflexive Concepts • Salt Lake City, UT

16h

About The Position

Reflexive Concepts is seeking a skilled System Administrator II to join our team! System Administrators (HPC), must provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities to two geographically dispersed areas. These capabilities include: Multi-vendor HPC servers, HPC clusters, and SPD servers. Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. High speed shared parallel storage utilizes LUSTRE to provide performant shared storage solutions between two or more HPCs in a data center. An Interconnect service integrates HPC systems with a dedicated high-speed network connecting several storage appliances to dedicated HPC LNETs. These appliances would be available to various HPCs to enhance capabilities. The HPC Operations Team must provide for implementing and managing monitoring capability required to track the health, status, and performance of the entire system to include its subcomponents (environmental, compute, storage, networks and applications) using various COTS and GOTS toolsets (such as Nagios, Splunk, Prometheus, etc.) System Administrators (HPC) must support The HPC and ABS (ABUNDANTSHIELD high speed shared parallel storage) SRE teams and follow Government designated policies and procedures, developed to enhance the teams’ ability to perform their sustainment responsibilities and to improve customer mission operations. The contractor must follow those Government designated policies and procedures, which include ticket tracking processes, change approvals and change management processes, coding specifications, and the support (and adherence) to processes and policies associated with the Government designated (and deployed) base SRE tools.

Requirements

• B.S. in a technical discipline and 5 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity or 10 years’ experience in lieu of degree.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers for escalated tickets
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• DoD 8570 IAT II level certification required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level