System Administrator I

Wallace Management CompanyMcAlester, OK
1dHybrid

About The Position

The System Administrator I provides entry-level technical support and assists in maintaining an organization's IT systems. This role focuses on day-to-day system operations, user support, and basic network and server administration under the guidance of senior IT staff.

Requirements

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • Basic knowledge of Windows and/or Linux operating systems
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP)
  • Understanding of hardware, software installation, and troubleshooting
  • Strong problem-solving and communication skills

Nice To Haves

  • Internship or 0-2 years of IT or system administration experience
  • Familiarity with virtualization (VMware, Hyper-V) or cloud platforms (AWS, Azure)
  • Entry-level certifications (CompTIA A+, Network+, or similar)
  • Basic scripting knowledge (PowerShell, Bash)

Responsibilities

  • Assist with installation, configuration, and maintenance of servers, workstations, and operating systems
  • Manage user accounts, permissions, and access in systems such as Active Directory, email, and internal applications
  • Monitor system performance and respond to alerts and basic incidents
  • Provide technical support to end users (hardware, software, and network issues)
  • Perform routine system maintenance, updates, and patches
  • Assist with backups, restores, and basic disaster recovery tasks
  • Document procedures, system configurations, and support tickets
  • Follow security policies and help maintain system security and compliance
  • Escalate complex issues to senior system administrators when needed
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