System Administrator I- Wolverine

The Clemens Food Group • Coldwater, MI

2d

About The Position

Are you a self-starter who loves troubleshooting and problem-solving? Are you looking for a role where you won’t be bored? Join our team as a Systems Administrator , where you’ll play a key role in supporting desktop and laptop systems, software, hardware, imaging, inventory management, and more. This role collaborates with Production, IT, and external vendors to maintain and implement systems across all locations. Key Responsibilities: Support: Maintain and troubleshoot computer hardware, peripherals, and printers. Provide support for Cisco IP Phones, Kronos Time Clocks, RF devices, iPads (including MDM enrollment), and cell phones. Assist with conference room systems, Airtame, and FSQA auditing tools (Safety Chain). Support warehouse and production systems, café/store point-of-sale systems, and restore customer files. Provide onsite weekend and after-hours support as needed. Handle security updates, patches, and driver updates. Manage legacy backups and assist new team members during onboarding. Hardware/Software/Lease Management: Build, image, validate, and test new computers. Install and upgrade software; order and provision new hardware and peripherals. Reclaim and securely wipe old/leased equipment. Coordinate with vendors for invoices, leases, and hardware returns. Order new equipment from Dell. Leased PC data destruction & PC returns to lease owner. Lease management, Inventory management and desktop support Help Desk Management: Conduct surveys, create SOPs, and improve processes. Monitor SLA adherence and provide training for onboarding. Team Collaboration: Create training documentation and videos. Participate in team meetings and CFG training programs. Tech Research: Test and recommend new hardware, peripherals, and software. Explore process improvements and create technology roadmaps. Qualifications: Bachelor’s degree (B.A. or B.S.) preferred. Prior experience in customer-facing roles is a plus. Strong communication, interpersonal, and presentation skills. Ability to work independently and collaboratively in a dynamic team environment. Comfortable in a fast-paced culture of growth and change. This position is ideal for someone who thrives on being busy, enjoys varied IT responsibilities, and takes pride in providing exceptional support to a diverse set of systems and users. Ready to Join Us? Apply today to take the next step in your IT career!

Requirements

• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a dynamic team environment.
• Comfortable in a fast-paced culture of growth and change.

Nice To Haves

• Bachelor’s degree (B.A. or B.S.) preferred.
• Prior experience in customer-facing roles is a plus.

Responsibilities

• Maintain and troubleshoot computer hardware, peripherals, and printers.
• Provide support for Cisco IP Phones, Kronos Time Clocks, RF devices, iPads (including MDM enrollment), and cell phones.
• Assist with conference room systems, Airtame, and FSQA auditing tools (Safety Chain).
• Support warehouse and production systems, café/store point-of-sale systems, and restore customer files.
• Provide onsite weekend and after-hours support as needed.
• Handle security updates, patches, and driver updates.
• Manage legacy backups and assist new team members during onboarding.
• Build, image, validate, and test new computers.
• Install and upgrade software; order and provision new hardware and peripherals.
• Reclaim and securely wipe old/leased equipment.
• Coordinate with vendors for invoices, leases, and hardware returns.
• Order new equipment from Dell.
• Leased PC data destruction & PC returns to lease owner.
• Lease management, Inventory management and desktop support
• Conduct surveys, create SOPs, and improve processes.
• Monitor SLA adherence and provide training for onboarding.
• Create training documentation and videos.
• Participate in team meetings and CFG training programs.
• Test and recommend new hardware, peripherals, and software.
• Explore process improvements and create technology roadmaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level