System Administrator - Global IT

KION Group•Grand Rapids, MI

4d•Hybrid

About The Position

This role serves as a recognized master and trusted advisor in Employee Time and Absence Management, with deep and broad expertise across benefits administration, accrual management, and employee data management. The position is accountable for end‑to‑end ownership and outcomes of assigned HR applications and data domains, including all dependent integrations and downstream business impacts. Operating with broad latitude in a complex environment, the role anticipates business, operational, and regulatory challenges and translates them into sustainable system, process, and data solutions. Through direct ownership of HR technology platforms and integrations, this position delivers solutions with enterprise‑wide impact across HR, Payroll, Benefits, Finance, and related functions. The role contributes to functional strategy, leads initiatives with high visibility, and ensures solutions align with KION IT standards, security requirements, and business objectives. We offer: What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $125K-$170K at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. This role can be hybrid at one of our hub locations, with a minimum of two days per week in the office, or fully remote Tasks and Qualifications: Key Accountabilities and Responsibilities: Strategic Leadership & Ownership • Own and contribute to the development and execution of the HR IT functional strategy related to Time, Absence, Benefits, and employee data management. • Establish operational plans, priorities, and roadmaps for owned systems and capabilities, ensuring alignment with business objectives and measurable outcomes. • Act as an expert advisor to leadership and functional stakeholders, clearly communicating risks, tradeoffs, and the enterprise impact of system and process decisions. System & Process Excellence • Maintain full accountability for the configuration, customization, performance, and reliability of owned HR applications and related modules. • Anticipate and resolve complex, non‑standard problems with broad organizational impact, ensuring continuity of critical business operations. • Lead the planning, execution, and validation of system upgrades, optimizations, and enhancements, including KPI definition and outcome tracking. • Proactively monitor external trends, vendor roadmaps, and regulatory developments to drive continuous improvement, efficiency, and risk mitigation. Data, Integration & Risk Management • Own the integrity, security, and quality of employee time, absence, and benefits data across the system landscape. • Accountable for the design, performance, and stability of system integrations; directly resolve issues or lead cross‑functional teams to resolution. • Conduct diagnostic, audit, and preventative risk analyses, ensuring compliance with data security standards and KION IT policies. • Drive resolution of data issues across HR, Payroll, Finance, and IT, ensuring root‑cause remediation and long-term prevention. Program, Project & Partner Leadership • Lead projects and initiatives with broad visibility, ensuring delivery against milestones, scope, quality, and business outcomes. • Partner with functional owners to translate business needs into scalable system solutions; oversee prioritization, design, testing, deployment, and adoption. • Direct and hold third‑party development and implementation partners accountable for deliverables, quality, timelines, and adherence to KION design principles and contractual obligations. People & Capability Development • Provide expert guidance, mentorship, and knowledge sharing across teams to elevate organizational capability and resilience.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline required.
8-10+ years of progressive experience with demonstrated mastery in UKG Workforce Management, time and activity tracking, accrual management, UKG Pro (UltiPro), Workday, Passport, and ERP integrations.
UKG WFM IT Administration certifications required.
Proven expertise in data models, data governance, and system integration architecture.
Strong background in project delivery, with working knowledge of project management and process improvement methodologies.
Experience with data security, compliance, and confidential information in mission‑critical environments.
Demonstrated ability to operate independently with a high degree of accountability, urgency, and attention to detail.
Excellent communication, analytical, and stakeholder management skills, including the ability to set expectations, influence decisions, and escalate risks appropriately.

Responsibilities

Own and contribute to the development and execution of the HR IT functional strategy related to Time, Absence, Benefits, and employee data management.
Establish operational plans, priorities, and roadmaps for owned systems and capabilities, ensuring alignment with business objectives and measurable outcomes.
Act as an expert advisor to leadership and functional stakeholders, clearly communicating risks, tradeoffs, and the enterprise impact of system and process decisions.
Maintain full accountability for the configuration, customization, performance, and reliability of owned HR applications and related modules.
Anticipate and resolve complex, non‑standard problems with broad organizational impact, ensuring continuity of critical business operations.
Lead the planning, execution, and validation of system upgrades, optimizations, and enhancements, including KPI definition and outcome tracking.
Proactively monitor external trends, vendor roadmaps, and regulatory developments to drive continuous improvement, efficiency, and risk mitigation.
Own the integrity, security, and quality of employee time, absence, and benefits data across the system landscape.
Accountable for the design, performance, and stability of system integrations; directly resolve issues or lead cross‑functional teams to resolution.
Conduct diagnostic, audit, and preventative risk analyses, ensuring compliance with data security standards and KION IT policies.
Drive resolution of data issues across HR, Payroll, Finance, and IT, ensuring root‑cause remediation and long-term prevention.
Lead projects and initiatives with broad visibility, ensuring delivery against milestones, scope, quality, and business outcomes.
Partner with functional owners to translate business needs into scalable system solutions; oversee prioritization, design, testing, deployment, and adoption.
Direct and hold third‑party development and implementation partners accountable for deliverables, quality, timelines, and adherence to KION design principles and contractual obligations.
Provide expert guidance, mentorship, and knowledge sharing across teams to elevate organizational capability and resilience.