System Administrator (3rd Shift)

Sigma Information Group • Austin, TX

113d

About The Position

We’re looking for a Systems Administrator to join our team and support clients after business hours. This role bridges Consulting and Engineering, handling escalated service desk issues, proactive monitoring, system maintenance, and smaller projects. While this role is primarily remote in Austin, there will be occasional onsite visits to client locations to ensure evening events and operations run smoothly.

Requirements

• Bachelor's degree or 2-3 years of IT experience
• Minimum 1 year as a network/system administrator, IT manager, or IT consultant
• Prior experience handling multiple customers at an IT consultancy or MSP a big plus
• Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office
• Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
• Strong interpersonal communication skills, both written and verbal
• Ability to interface professionally with customer executives and employees
• Ability to see problems through to resolution and communicate progress and results to customers

Nice To Haves

• Microsoft Exchange
• VMware
• Hyper-V
• Remote Desktop Services
• Windows Server
• SQL Server
• Firewalls (Fortinet, Palo Alto, etc)
• Active Directory
• Group Policy
• Client Operating Systems
• Networking
• Microsoft Azure
• Office 365
• Amazon Web Services (AWS)

Responsibilities

• Monitor and respond to system alerts, tickets, and client calls
• Troubleshoot and resolve Tier 2 technical issues, escalating when needed
• Perform server patching, updates, backups, and AD audits
• Support Microsoft 365, Azure/Entra, Exchange, Intune, SharePoint/Teams, and related technologies
• Assist with networking tasks (VPNs, firewalls, VLANs, DNS, SSL certs)
• Contribute to company initiatives and side projects during shifts

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Long-term disability
• Paid vacation
• Paid holidays
• SIMPLE IRA for eligible employees
• Stocked snack bar
• Company-sponsored outings
• Fitness center onsite

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees