System Administrator 1
Onyx Point•Hanover, MD
462d•$78,000 - $250,000•Remote
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About The Position
This position is focused on providing Tier 1 and Tier 2 Help Desk support, including problem identification, diagnosis, and resolution for IT systems. The role involves daily configuration and operation of IT systems, assisting users, and ensuring optimal system performance. The candidate will also be responsible for monitoring and resolving issues related to client/server/storage/network devices and mobile devices, while communicating status updates to management and internal customers.
