Planet Home Lending-posted 3 months ago
Mid Level
Meriden, CT
1,001-5,000 employees

The System Administration Specialist II helps manage the Mortgage Servicing Platform and related data integrity, configurations, implementations, and processes for the Loan Servicing team. In addition to the management and administration of Loan Servicing related applications and tools.

  • Ensures integrity and compliance of systems data through uploads and first-line audits.
  • Collaborates with internal teams to identify and implement audit requirements.
  • Writes and executes SQL (Sequel Query Language) queries.
  • Identifies and creates standardized and ad-hoc reporting for the servicing team.
  • Identification and implementation of process efficiencies.
  • Provides support for Mortgage Servicing Platform (MSP) enhancements/change implementations and user access.
  • Assists in accurate and compliant completion of Federal and State year-end reporting.
  • Other duties and projects as assigned.
  • College degree in related field preferred.
  • High school diploma or GED equivalent required.
  • A minimum of five (5) years of related experience in mortgage servicing or similar required.
  • A minimum of two (2) years of experience with Black Knight/ICE Mortgage Servicing Platforms strongly preferred.
  • Minimum of two (2) years of SQL database experience required.
  • Systems administration and analytics experience.
  • Excellent written and verbal communication skills.
  • Demonstrated strong interpersonal skills.
  • Ability to interact effectively with external and internal clients across departments and locations.
  • Ability to work independently as well as in a team environment.
  • Highly organized, detail-oriented, and proactive.
  • Ability to meet deadlines and manage multiple priorities.
  • Ability to problem-solve and research issues when needed.
  • Proficient with using Microsoft Windows applications.
  • Strong analytical ability.
  • 3 comprehensive Cigna or Kaiser medical plans
  • Dental insurance
  • Vision insurance
  • Short term and long-term disability insurance
  • Basic life insurance
  • 401(k)
  • 10 employer paid holidays
  • Supplemental benefits including life insurance, critical illness and accident plans
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