System Admin I

Physicians East•Greenville, NC

3d•Onsite

About The Position

The System Administrator will be responsible for performing the tasks and duties outlined below under the guidance and direction of the Information Systems Manager. This position will be required to follow policies and procedures set forth by Physicians East, P.A. To abide by the policies and regulations set forth by the Health Information Portability & Accountability Act (HIPAA), HCFA, and any other state and federal regulatory requirements necessary to perform the functions and technical requirements of the position.

Requirements

A Bachelor of Science degree in Computer Science or related curriculum with a minimum of two years of experience in Network Computer Technology; or an Associate Degree in Computer Science or a related curriculum plus a minimum of three years of experience in Network Computer Technology; or a combination of four years of education and experience in Network Computer Technology.

Nice To Haves

A certification in network design and configuration is also preferred.

Responsibilities

Assist in the technical planning and makes recommendations to the Information Systems Manager
Troubleshoot system issues and/or make recommendations for resolutions
Completes “Request for Service” orders to meet the needs of Physicians East, PA
Assist the Technical Support Team Lead and perform the job duties of the team lead person in his/her absence.
Assist with the design application and/or technical configurations for network connectivity
Responsible for coordinating the installation of cabling connections and port connections
Assist with the installation/support and maintenance of network applications including: Network interfaces – Custom and/or Vendor Internet Support E-mail (internal/external) EMR Solution Medical Diagnostic Solutions EPM Solution Accounting/Financial Solutions Office Productivity Solutions Systems Administration Systems Security System Backups Remote Control Network Support Other Software and systems as needed
Assist with the support and maintenance of the Network including: 1. Network hardware 2. Telephone connectivity (T1s, Fiber Optic) 3. ISDN lines 4. Routers/Hubs 5. Switches 6. And any other connectivity devices required for supporting a network environment
Is responsible for maintaining the appropriate equipment required for supporting a network/technical environment including replacing equipment and purchasing new equipment
Is responsible for purchasing new equipment by completing a comparative cost analysis with vendors to purchase quality equipment at low cost
Reports findings of equipment analysis to the Information Systems Manager for approval
Maintains an inventory of all Physicians East equipment
Is responsible for providing quality services to all users as a Technical Support Specialist
Performs Help Desk functions including: Logging in work orders Updating work order status’ Assist the Information Systems Manager in prioritizing and disseminating work order tasks
OTHER RELATED DUTIES AS ASSIGNED

Benefits

Comprehensive Medical and Prescription Drug Plan
Reduced co-pays when utilizing Physicians East Medical Providers!
Convenient onsite employee pharmacy that offers reduced co-pays!
Dental insurance
Vision insurance
Critical illness, and other supplemental insurance plans available with payroll deduction!
Employee assistance program at no cost to employee and covered dependents!
Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family!
401(k) with generous company matching contributions!
Profit Sharing Program!
Flex Spending program!
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Generous PTO accrual that starts on your first day!
8 paid holidays in addition to accrued PTO!
Convenient parking onsite and close to where you work!
Employee Discounts Programs to save you money!
Banking and Mortgage discount programs to help you with home ownership!