About The Position

The Switchgear Specialist provides dedicated technical expertise, inventory, logistical support, and specialized technical solutions for multiple customer jobs simultaneously. This position will be primarily responsible for managing and preparing quotes and bids for incoming projects and providing ongoing knowledge support to Project Managers as a technical resource.

Requirements

  • 3 - 4+ years of prior experience with commercial and/or industrial switchgear products, from manufacturing, distribution, or vendor background.
  • Effective user of ERP systems (preferably SAP).
  • Knowledge of commercial electrical suppliers and product lines, pricing strategies, and local/regional markets.
  • Ability to travel to customer offices and construction sites.
  • Excellent interpersonal and communication skills, both oral and written, with customers and suppliers at the highest level.
  • Strong customer service orientation, organizational skills, and attention to detail.
  • Time management – ability to effectively manage multiple priorities and meet deadlines; highly organized.

Responsibilities

  • Manage incoming quotes and bids for customers by providing accurate, competitive, and on-time quotations, as well as technical expertise to customers.
  • Analyze technical schematics and work with customers and Account Managers to suggest compatible product solutions that comply with all project specifications and applicable regulations.
  • Produce a bill of materials from drawings, specifications, descriptions, or notes.
  • Provide technical support to customers and team members.
  • Coordinate with QED's purchasing department to ensure product availability in line with contract specifications and demand-driven inventory practices.
  • Help to ensure accuracy in the interface between client technical schematics and QED's SAP system including electrical plans, cable schedules, and other data.
  • Ensure timely and accurate quote information and responses to customer requirements, challenges, issues, and information requests.
  • Thoroughly understand all product capabilities, features, and benefits as well as QED’s market conditions, product warranties, and services to ensure timely and accurate flow of information from Quotations to the Project Management team to ensure a seamless and efficient handling of customer projects from start to finish.
  • Maintain QED's ongoing business value proposition to customers utilizing specialized knowledge in products related to commercial power systems.
  • Be aware of customer sales opportunities and share this intel with the manager.
  • Build rapport with the customer by understanding the customer's job, their business, and the market.
  • Promote QED!
  • Ensure that QED is the Electrical Distributor of Choice.
  • Bring a hope-filled, can-do, optimistic attitude to the workplace.
  • Constantly look for better ways to continually improve processes.
  • Demonstrate our mission, vision, and values through your words and actions.
  • Learn from mistakes and failures and apply lessons learned to the next endeavor.
  • Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
  • Think and act creatively on your feet.

Benefits

  • 401K Plan
  • Competitive Medical Plans (medical, dental, and vision)
  • Paid Vacation
  • Paid Sick
  • Paid Personal
  • Paid Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts
  • Long-term and Short-term Disability
  • Life Insurance and a Definitive Career Path
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