26-11593 Switchboard Receptionist CSU - Overnights & Weekends
About The Position
CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply. Responsibilities: Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.
Requirements
- High school diploma or G.E.D is required.
- One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required.
- Must have a pleasant speaking voice; and an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner.
- Must be able to communicate accurately and effectively, both verbally and in writing.
- Employment offers for this position will be contingent upon the results of a Michigan State Police Clearance check.
- Must be able to pass a pre-employment 5-panel drug screen.
- Applicants must submit an employment application. Resumes cannot be substituted for the employment application.
Responsibilities
- Operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel.
- Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs.
- Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
