Switchboard Operator

Aston Carter • Glendale, CA

3d • $18 - $21 • Onsite

About The Position

We are seeking a dedicated Switchboard Operator to join our team. The ideal candidate will handle multiple lines and extensions, ensuring efficient and friendly communication with our customers. This role is vital in providing world-class service and connecting customers with the appropriate departments.

Requirements

• Proficiency in handling high volume calls.
• Strong data entry and administrative skills.
• Customer service expertise.
• Order entry experience.
• Proficiency in Microsoft Excel.
• Good working knowledge of MS Office, including Word and Excel.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Ability to maintain a professional appearance and positive company image.
• 3+ years of experience in administrative support.

Responsibilities

• Answer and direct high volume calls with multiple lines and extensions.
• Take messages and respond to caller inquiries.
• Provide company information to callers.
• Perform light data entry tasks.
• Complete administrative tasks and small projects as assigned.
• Distribute mail.
• Greet visitors warmly and professionally.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees