Switchboard Operator PRN
About The Position
Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. The Telecommunications Department at Harris Regional Hospital plays a vital role in hospital communications by professionally managing all incoming and internal calls, overhead paging, and emergency code alerts. Our operators serve as the communication hub of the facility, ensuring timely and accurate information flow across departments 24/7. We are dedicated to providing clear, calm, and efficient service to support patient care and hospital operations.
Requirements
- Applicants should have a high school diploma or equivalent.
- One year of experience in telecommunications systems and general office practices preferred.
- Required critical thinking skills, decisive judgement, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Nice To Haves
- One year of experience in telecommunications systems and general office practices preferred.
Responsibilities
- Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.
- Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.
- Handles all intercom paging and general information from in-house and outside calling parties.
- Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.
- Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of any and all changes which apply to switchboard functions.
Benefits
- Employee Well-being:â¯Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development:â¯Ongoing learning and career advancement opportunities.
- Free travel and entertainment discount program to ensure you enjoy your time away from work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
