Switchboard Operator (Full-Time, Nights)
About The Position
Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: The Switchboard Operator is responsible for receiving external and internal calls into the switchboard and directing the caller to the appropriate department or person. The Switchboard Operator is also responsible for monitoring various alarms, cameras and emergency phones and manages as appropriate. The Switchboard Operator is a resource contact and must be knowledgeable in many aspects of the Medical Center operations.
Requirements
- Must be able to follow instructions, work quickly and accurately in a fast paced environment.
- Must be able to communicate clearly, quickly and effectively.
- Experience working with Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills for a variety of support functions.
- Organizational and multi-tasking skills are essential.
- Must be able to fulfill the essential functions of the position.
Nice To Haves
- Prior experience in a hospital PBX setting and/or answering service desired utilizing a multi-line phone system.
Responsibilities
- receiving external and internal calls into the switchboard and directing the caller to the appropriate department or person
- monitoring various alarms, cameras and emergency phones and manages as appropriate
- resource contact and must be knowledgeable in many aspects of the Medical Center operations
Benefits
- $0 premium medical plan to include vision insurance
- Prescription and dental group insurance
- Retirement with employer match
- Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
- Extended Sick Leave
- Flexible Spending Accounts for unreimbursed medical expenses and dependent care
- Employee Assistance Program
- Educational Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
