SWITCHBOARD OPERATOR - FULL TIME

WATSON CLINIC LLP • Baltimore, MD

6d

About The Position

Description
Essential Functions
Answers incoming signals on the switchboard.
Responds to all emergencies (codes, fire, bomb threat, severe weather and security) according to Clinic and department policies.
Contacts Clinic staff assigned to beepers as requested.
Responds to all overhead-paging requests for the Clinic.
Maintains the physician/office documentation.
Communicates with the Physicians’ Answering Service.
schedules and other pertinent information to PAS.
Maintains accurate console information.

Requirements

• High school education or equivalent.
• Previous experience as switchboard operator.
• Must be articulate, courteous, and able to get along well with others.
• Possess good public relations skills, including effective handling of hostile behavior.
• Must be flexible and able to handle multiple assignments concurrently.
• Must have exceptional hearing/listening skills.
• Must be able to sit for long periods in a confined area.
• Previous experience in a medical facility.

Responsibilities

• Answers incoming signals on the switchboard.
• Responds to all emergencies (codes, fire, bomb threat, severe weather and security) according to Clinic and department policies.
• Contacts Clinic staff assigned to beepers as requested.
• Responds to all overhead-paging requests for the Clinic.
• Maintains the physician/office documentation.
• Communicates with the Physicians’ Answering Service.
• Maintains accurate console information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED