Switchboard Operator
About The Position
Greets and welcomes patients and general public who call into the facility in a courteous manner while adhering to the policies and guidelines of the organization. Provides direction and information both internally and externally. In accordance with established hospital policies, the operator is responsible for following all general and emergency procedures accurately and in a timely manner which includes making phone calls, overhead public address announcements, pages, and other electronic notifications. Operators perform other related tasks and projects as directed. The Communication Center is operational 24 hours a day and preparedness to work any shift is required of all operators.
Responsibilities
- Greets and welcomes patients and general public
- Provides direction and information internally and externally
- Follows general and emergency procedures accurately and in a timely manner
- Makes phone calls, overhead public address announcements, pages, and other electronic notifications
- Performs other related tasks and projects as directed
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What This Job Offers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
