Switchboard Operator

Saratoga Hospital•Saratoga Springs, NY

26d•$17 - $25•Onsite

About The Position

We're looking for a dedicated Switchboard Operator to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our Communications team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment.

Requirements

HS Graduate/GED is required.
A minimum of 6 months switchboard experience in a health care environment or experience with high volume calls in a customer-oriented environment is required.
Strong communication and teamwork skills
Commitment to providing patient-first, high-quality service
Comfort working in a fast-paced, collaborative environment

Responsibilities

Operates the communications console and directs/routes telephone calls, beeper pages, and other forms of communication to appropriate parties.
Relays all pages for emergency codes and drills.
Serves as a front line public relations representative and ensures smooth communication between all departments and those requiring communication services.
Handles emergent calls and alerts appropriate personnel or outside agencies to medical emergencies or possible facility emergencies.
Assists patients with telephone calls and personnel at the Information Desk.
Serve as a positive, professional representative of our hospital and community

Benefits

A caring, community-focused culture rooted in teamwork and trust
Supportive leadership that invests in your development and well-being
Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.
Opportunities to grow within the Albany Med Health System
Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

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