Switchboard Operator

COMPREHENSIVE EYECARE PARTNERS LLC GROUP•Henderson, NV

2d•Onsite

About The Position

Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation’s preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience. Position Summary The Switchboard Operator is responsible for answering a high volume of incoming calls promptly using excellent professional and customer service skills. They must communicate with patients, staff, and doctors clearly and effectively. Take messages and relay them to the appropriate departments. Work Hours: 8am - 5pm

Requirements

Progressive job history with minimum changes and progressive growth
Strong data entry and telephone skills.
Self-Motivated with problem-solving skills
Team player
Well-organized with strong attention to detail
Punctual and Dependable

Nice To Haves

Ability to speak fluent Spanish is preferred but not required.

Responsibilities

Telephone coverage using your strong customer service and professional demeanor.
Scheduling appointments.
Organize and maintain a filing system.
Sorting and distributing mail.
Route calls to the appropriate departments.
Protect patient’s rights by maintaining confidentiality of personal and financial information.
May perform back-up medical record duties.
May perform other duties as assigned.