Switchboard Operator

Aston CarterGlendale, CA
6d$18 - $21Onsite

About The Position

We are seeking a dedicated Switchboard Operator to manage high volume calls and perform various administrative tasks. This role requires excellent communication skills and the ability to deliver outstanding customer service by connecting callers to the appropriate departments.

Requirements

  • Experience with handling high volume calls.
  • Proficient in data entry and administrative skills.
  • Strong customer service abilities.
  • Familiarity with Microsoft Excel and order entry.
  • Good working knowledge of MS Office, including Word and Excel.
  • Excellent oral and written communication skills.
  • Strong organizational skills.
  • Maintain a professional appearance and positive company image.
  • 3+ years of experience in administrative support.

Responsibilities

  • Answer and direct high volume calls with multiple lines and extensions.
  • Take messages and respond to caller inquiries.
  • Provide company information and perform light data entry.
  • Handle administrative tasks and small projects as assigned by management.
  • Distribute mail and greet visitors.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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