Switchboard Operator
Ohio State University•Columbus, OH
386d
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About The Position
The Switchboard Operator serves as the primary contact for the OSUMC healthcare network, functioning as a centralized information hub. This role involves answering, routing, and triaging calls 24/7, ensuring superior customer service while managing critical and non-critical communications. The operator must efficiently handle patient inquiries, overhead paging, and emergency calls, all while maintaining a welcoming attitude and adapting to ongoing technological changes.
