The Switchboard Operator will be responsible for delivering a dynamic customer experience to all customers and demonstrating a strong commitment to service excellence. Performs service and support oriented operations for the Medical Center's Switchboard Department. Receives and connects all incoming calls, from outside the hospital and in-house. Pages people overhead and uses beeper system, when necessary. Performs as back-up for hospital information desk. Maintains daily patient census, listings of 'on-call' personnel and other pertinent listings. Monitors switchboard equipment and warning systems. Pages 'Code Blue' and 'Code Red' according to departmental procedures. Keeping work area neat and organized, including wiping down, filling stapler and tape dispensers. Performs other duties as assigned.