Switchboard Operator/Mail Clerk/Cashier

New Mexico Junior College • Hobbs, NM

353d • $16 - $24

About The Position

Under direct supervision, serves as campus switchboard receptionist by answering all incoming calls and transferring them to the appropriate department or person; serves as campus mail clerk; processes all incoming and outgoing campus mail and delivers bulk mail to Post Office; performs cashier-related duties for payment of a variety of student charges/fees.

Requirements

• High school diploma or equivalent required.
• Six (6) months of clerical experience OR an equivalent combination of education, training, and experience preferred.

Nice To Haves

• Knowledge of college policies and procedures affecting assigned work.
• Knowledge of postal rules and regulations.
• Knowledge of basic arithmetic.
• Knowledge of office telephone etiquette.
• Skill in handling and counting cash.
• Skill in communication with the public.
• Skill in verbal and written communication and using basic arithmetic.
• Skill in following verbal and written instructions.
• Skill in basic filing and recordkeeping.
• Good organization skills and time management skills.
• Skill in basic Microsoft Excel.
• Skill in establishing and maintaining effective working relationships with other department staff, faculty, students, and the public.
• Ability to follow detailed instructions required for maintenance of accurate records.
• Ability to use various office equipment and calculators, including computer proficiency in word processing, multi-line phone systems, and online fiscal application systems.
• Ability to safely move up to 25 pounds.

Responsibilities

• Answers all incoming calls, including local, long distance, 800, and on-campus calls, and connects the caller to the correct extension.
• Provides information on telephone numbers and extension numbers as needed.
• Provides information to visitors and on-campus personnel regarding current and future events.
• Maintains current information on switchboard voicemail and delivers messages left on voicemail to the correct office/person.
• Maintains contact with campus security to relay messages and calls for security when needed.
• Sorts incoming mail (both from the Post Office and on-campus mail) and puts it into the correct on-campus mailbox for faculty, staff, and students.
• Assists students with sending and receiving mail and packages.
• Checks out mailbox keys and maintains records of keys for all boxes.
• Maintains and secures inventory of duplicate keys.
• Maintains records of all incoming packages for students.
• Keeps abreast of and maintains documentation on all postal regulations.
• Sorts and bundles outgoing mail, including packages and all special mailings, according to Postal Service requirements.
• Applies correct postage and prepares for mailman to collect daily.
• Maintains a log on insured, certified, bulk, and any other special mailings.
• Prepares monthly campus departmental postage usage reports for regular, bulk and business reply mail.
• Maintains petty cash for purchase of stamps and have stamps available for sale to students and campus personnel.
• Performs cashier-related duties and processes payments for all student charges, including tuition and fees, room and board, deferred payments, damages, graduation fees, telephone charges, dorm deposits, nursing insurance, and a variety of other miscellaneous fees.
• Ability to use a variety of office equipment and calculators, including computer basic skills and Excel spreadsheets.
• May serve on various campus committees as assigned.
• Performs other duties as assigned or required.

Benefits

• Standard benefits apply.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED