Switchboard Operator I

General Dynamics Information Technology

4d•$19 - $25•Onsite

About The Position

Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT, people are our differentiator. As a Switchboard Operator I, you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs. HOW A SWITCHBOARD OPERATOR I WILL MAKE AN IMPACT ● Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building ● Handle overseas telephone calls, conference calls, and emergency calls ● Provide basic and accurate information in-person and via phone and/or email ● Familiarity with a military environment ● Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations ● Apply experience as a telephone operator on switchboard consoles as specified in the task order. WHAT YOU’LL NEED TO SUCCEED: ● Education: High School Diploma/GED ● Required Experience: Experience as a telephone operator ● Required Technical Skills: Experience as a telephone operator on switchboard consoles ● Security Clearance Level: SECRET ● Location: On Customer Site ● US Citizenship Required - CLEARANCE GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3. Switchboard Operator I GENERAL EXPERIENCE: Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases. SPECIALIZED EXPERIENCE: Experience as a telephone operator on switchboard consoles as specified in the task order.

Requirements

Education: High School Diploma/GED
Required Experience: Experience as a telephone operator
Required Technical Skills: Experience as a telephone operator on switchboard consoles
Security Clearance Level: SECRET
Location: On Customer Site
US Citizenship Required - CLEARANCE
Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.
Experience as a telephone operator on switchboard consoles as specified in the task order.

Responsibilities

Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building
Handle overseas telephone calls, conference calls, and emergency calls
Provide basic and accurate information in-person and via phone and/or email
Familiarity with a military environment
Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
Apply experience as a telephone operator on switchboard consoles as specified in the task order.