Switchboard Operator I

GD Information TechnologyShaw, DC
3d$19 - $25Onsite

About The Position

Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT, people are our differentiator. As a Switchboard Operator I , you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs.

Requirements

  • Education: High School Diploma/GED
  • Required Experience: Experience as a telephone operator
  • Required Technical Skills: Experience as a telephone operator on switchboard consoles
  • Security Clearance Level: SECRET
  • US Citizenship Required - CLEARANCE

Responsibilities

  • Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building
  • Handle overseas telephone calls, conference calls, and emergency calls
  • Provide basic and accurate information in-person and via phone and/or email
  • Familiarity with a military environment
  • Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
  • Apply experience as a telephone operator on switchboard consoles as specified in the task order.
  • Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.
  • Experience as a telephone operator on switchboard consoles as specified in the task order.

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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