Switchboard Operator I

GD Information Technology•Shaw, DC

3d•$19 - $25•Onsite

About The Position

Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. At GDIT, people are our differentiator. As a Switchboard Operator I , you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs.

Requirements

Education: High School Diploma/GED
Required Experience: Experience as a telephone operator
Required Technical Skills: Experience as a telephone operator on switchboard consoles
Security Clearance Level: SECRET
US Citizenship Required - CLEARANCE

Responsibilities

Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building
Handle overseas telephone calls, conference calls, and emergency calls
Provide basic and accurate information in-person and via phone and/or email
Familiarity with a military environment
Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
Apply experience as a telephone operator on switchboard consoles as specified in the task order.
Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.
Experience as a telephone operator on switchboard consoles as specified in the task order.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.