Switchboard and Transport Manager

Beth Israel Lahey Health•Newburyport, MA

8d•$23 - $31

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Supervises the day-to-day operations of department including assisting in the hiring, disciplinary action (if necessary) staff evaluations and time off requests, supervision, scheduling and training of staff, ordering and maintaining supplies and equipment for department, ensuring equipment remains clean and operational. Actively participates on various teams and committee as required. Job Description: Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system. Are you ready to become a part of our dynamic team? Shift: 40 hours/week - Days

Requirements

Education: High school diploma or equivalent preferred.
Required Skills: Demonstrated maturity and leadership skills; Computer Skills
Required Licenses: CNA or Equivalent experience required; BCLS mandatory; CPI training.

Nice To Haves

Prior experience in a healthcare/patient setting.
Prior experience in switchboard or dispatch.
Management experience

Responsibilities

Supervises the daily operations of the Transport Department.
Assigns workloads and addresses outstanding issues.
Works with department Directors and staff to resolve transport related issues.
Assists in the development and maintenances of policies/procedures/competencies for the department.
Schedules staff and maintains adequate coverage for department
Supervises training and orientation process of all new staff members.
Performs staff evaluations, and provide corrective action plans.
Work with HR in the screening/hiring potential candidates.
Recommends potential cost saving initiatives related to supply and equipment.
Assists in enforcing and monitoring department budget.
Supervises Transport Team to ensure daily Quality Assurance is performed on appropriate equipment and supplies.
Ensures that equipment is clean and meets standards set in various equipment maintenance policies and as directed by Infection Control.
Works with nursing management and staff to ensure daily quality checks are done on precaution carts and equipment.
Participates on various committees and teams as required. (Currently, Infection Control Committee)
Maintains Equipment Management Module for scheduling equipment repairs and reporting monthly reports to Infection Control Committee.
Manages patient related rental equipment.
Contact vendors to arrange short-term rental of medical equipment for specific patients, forwarding information for patient charging to Information Service.
Delegates tasks appropriately; brings environmental concerns to the attention of appropriate personnel.