Swimming Pool Service Technician Assistant

Anthony & Sylvan PoolsJessup, MD
33d

About The Position

In this position you will receive on-the-job training and will be responsible for assisting Pool Technicians on cleaning pools, servicing and repairing pool-related equipment; helping them perform Opening and Closing of pools and upgrading and installing equipment.

Requirements

  • High School Diploma/GED preferred
  • Some technical experience preferred (i.e. HVAC, plumbing, electrical, pool service/repair).
  • Must be a team player with a strong work ethic, excellent computer skills and a positive approach to customer service.
  • Excellent organization skills, quick learner, result oriented, highly detailed, with interpersonal and communication skills are required.
  • Team player with customer focus and self-motivation.
  • Ability to read, write, and communicate effectively in English to perform the essential functions of the role.
  • Reliable transportation to and from work required.
  • Ability to operate a motor vehicle preferred
  • Flexibility on schedule required including working outside of a “scheduled shift” as well as evenings, weekends and potentially holidays during peak season
  • Ability to work in outdoor environments under varying weather conditions
  • Ability to lift and carry up to 100 pounds
  • Ability to stand, walk, climb, stoop, kneel, crouch, and crawl
  • Ability to operate heavy machinery or tools (with or without assistive devices)
  • Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
  • Ability to communicate promptly and clearly via phone and computer

Responsibilities

  • Assist with swimming pool cleanings, water testing, and the removal and installation of pool covers and pool equipment
  • Support Service Technicians with basic pool and equipment repairs, including leak detection, plumbing assistance, and equipment servicing or replacement
  • Load, unload, and organize service vehicles for daily routes; assist with material handling and general vehicle and job-site housekeeping
  • Safely handle and apply pool chemicals, including chlorine, algaecides, pH balancers, and muriatic acid, in accordance with manufacturer and technician instructions
  • Interact with Service Technicians, scheduling team, and management to support repair and maintenance schedules and promote efficient, quality service
  • Answer basic customer questions regarding pool maintenance, equipment operation, and service recommendations in a helpful and professional manner
  • Learn and utilize the Work Order platform for accurate and timely service documentation; assist with promoting equipment upgrades and service offerings as directed, with overtime and Saturday work required during peak seasons
  • Other duties as assigned
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