Swim Director - Towson (Orokawa)

YMCA Maryland-posted 27 days ago
Full-time • Manager
Towson, MD
101-250 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations
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Under the direction of the Executive Director, the Swim Director is responsible for providing Cause-Driven management and operations to the Aquatic and Youth and Family Experience including Aquatic Programming, Family programming, site operations, and a leadership role in the annual support campaign. Day to day operations include staff supervision, fiscal control, program development, program area facility management/maintenance, program optimization/fulfillment, and volunteer development. The Swim Director is also responsible for hiring, training, supervising, and leading their staff team in superior levels of member service and engagement.

  • Directs and supervises program activities to meet the needs of the community and fulfill Y objectives. Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations.
  • Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed within swim and program departments.
  • Reviews and evaluates associate performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
  • Ability to perform all functions as those they supervise and maintain qualifications and certifications of Lifeguard and Swim Instructor. Trainer level certifications in lifeguarding and swim instruction will be required within 120 days of employment.
  • Monitors daily pool operations to adhere to all state, local and Y health and safety regulations and maintains accurate records of pool chemical levels and facility maintenance.
  • Conducts lifeguarding, swim instruction, First Aid and CPR trainings.
  • Creates and schedules swim lessons, water fitness classes and pool rentals.
  • Oversees the swim team operations and initiatives.
  • Plans, develops and implements youth and family development programs within Association guidelines and Strategic Plan.
  • Develops, produces and distributes program information necessary to promote assigned programs in accordance with association marketing plans.
  • Effectively coordinate facility usage for assigned programs and activities.
  • Create and implement age appropriate activities that drive member retention and engagement.
  • Foster an environment that is positive and motivating to children and peers.
  • Ensure high quality programs through innovative program development, participant/member feedback and program surveys. Monitors and evaluates the effectiveness of and participation in programs.
  • Develops and monitors aquatic and program budgets to meet fiscal objectives.
  • Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner.
  • Maintain high quality standards adhering to or surpassing association standards, and care and maintenance of program facility and equipment.
  • Plan, develop, direct and monitor an effective system of communication with program and management staff regarding progress, plans and problems.
  • Provide leadership and support for center management team, annual support campaign, and volunteer committees/boards as assigned.
  • Attend and actively participate in Swim & Family Product Team meetings and other meetings as assigned.
  • Implement Association best practices and policies as it relates to operations including purchasing, payroll, reporting, business management, record keeping
  • Participate in successful annual support campaign and provide leadership to staff giving and engagement
  • Incorporate the four character values of the Y: Caring, Honesty, Respect, and Responsibility and adhere to the CMY Code of Conduct
  • All other duties as assigned.
  • Assist in all other areas as assigned.
  • A Bachelors Degree in Sports Management/ Recreation/Health Sciences or related field is preferred
  • Certifications: CPR for the Professional Rescuer, AED, First Aid, YMCA Lifeguarding or Red Cross Lifeguarding (instructor level preferred). If Red Cross certified, must have YMCA Lifeguard Certification within 60 days of hire - the CMY will provide crossover course.
  • Required to have trainer certifications in CPR, AED, O2, Lifeguard Instructor and Swim Instructor within 120 days of hire
  • 3-5 years supervisory experience and 2 or more years in supervision of aquatic and/or program operations at a Y or similar fitness/youth development operation. Supervision of swim team operations preferred.
  • At least 21 year or older
  • Must demonstrate lifeguard skills in accordance with YMCA standards
  • Flexible Schedule, days, nights and weekends - this position requires significant amount of evening and weekend attendance
  • Proficient computer skills
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