Sweet Shop Associate (Seasonal, Flexible Schedule)

Adams Fairacre Farms•Wallkill, NY

42d•$16 - $21

About The Position

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needsits about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.Adams employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Sweet Shop Associate, this means providing friendly, attentive service, keeping the candy and chocolate displays fresh, well-stocked, and visually appealing, and ensuring a clean and organized shopping environment for every customer.

Requirements

Knowledge or willingness to learn all candy, sweets and products offered to help all customers
Excellent customer service and communication skills
Understand the specialty products for sugar, gluten and nut free customers.
Ability to demonstrate and set the example for Adams culture and values
Ability to operate Adams point of sale systems
Willingness to work collaboratively and communicate with a team of co-workers and managers
Exhibit enthusiasm, positivity and/or knowledge about Adams products and quality

Responsibilities

Deliver friendly, helpful service and assist customers with orders in person and over the phone
Package, label, and stock candy/sweets, ensuring all items are fresh, properly rotated, and well-presented
Maintain a clean and organized department, including displays, shelves, and prep areas
Stay informed about all products, including specialty items like sugar-free or allergen-friendly options
Receive and unpack deliveries, check inventory of product on the sales floor and in the cases.
Assist with quality control by checking packaging, dates, and overall presentation
Help with candy displays, self-serve bins, and pre-packaged items.
Make specialty drinks, smoothies, bowls, shakes and serve ice cream.
If assigned; make dipped chocolates and other products necessary to the sweet shop sales floor and cases.