Care Management is a service that helps children with chronic physical or emotional issues obtain and utilize the medical, social and community services they need to get and stay healthy. Care Coordinators learn all they can about the child and family’s unique needs. They work with other care providers to develop a plan of care and help members determine and take the actions needed to make and keep appointments, adhere to medications, obtain educational and health advocacy, and access benefits. POSITION OVERVIEW: The Social Work Supervisor will not only oversee the coordination of services for children with chronic medical and/or behavioral health conditions but also provide hands-on support to the families we serve. The role involves converting cases from Outreach to Enrollment and managing a small caseload of children with high-risk behaviors. The Social Work Supervisor role is pivotal in connecting children and families to the services needed to stay as healthy as possible and avoid unnecessary trips to the emergency room. In collaboration with the care coordination team, the Social Work Supervisor will assist with completing risks and needs assessments, developing person-centered care plans, scheduling, and tracking appointments, educating members, and coordinating other aspects of members’ health and community services. The role will require some evening availability and on-call coverage. As this is an evolving program, additional responsibilities will be added.