As a Technical Product Manager focused on Operational Platforms, you will: Strategic Vision & Roadmap: Define and articulate a compelling product vision, strategy, and roadmap for operational platforms, aligning directly with the Consolidated Operational Desktop strategy and broader business objectives. AI-Driven Innovation: Lead the integration of Generative AI capabilities to unlock advanced knowledge access, automate routine tasks, and provide intelligent assistance to operational users within a secure and compliant framework. Architectural Leadership: Champion the adoption of modern architectural patterns, specifically microfrontends, to enable a federated development framework that accelerates innovation velocity and allows for independent team contributions while maintaining architectural cohesion and enterprise standards. Unified User Experience: Ensure the delivery of a unified, consistent, and intuitive user experience across all operational desktop components, working closely with UX/UI designers and engineering teams to meet the demanding needs of our global operations. Data & Metrics Frameworks: Establish and oversee robust data and metrics frameworks to monitor platform performance, user engagement, operational efficiency gains, and inform continuous product evolution and data-driven decision-making. Business Impact: Relentlessly focus on achieving significant direct business results through platform improvements, demonstrating clear ROI and contributing to the organization's strategic goals and operational excellence.