SVP, Software Engineering, Platform

Salesforce•Seattle, WA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're looking for an exceptional engineering leader to lead our AI Application Development organization, which powers hundreds of thousands of customers. This role is critical to Salesforce's platform strategy, driving foundational technologies such as Lightning Experience, Communities/Sites, rich Agentic experiences across channels (i.e. Slack, ChatGPT, etc.), low code application building tools, and core UI frameworks and runtimes. Reporting directly to the EVP of Platform Engineering, you will serve as a key member of the platform engineering leadership team and a representative of these critical engineering functions to the broader company. This role is for a change agent—an executive who can set vision, influence product and engineering peers, operationalize excellence at scale, and deliver measurable outcomes. This role sits at the heart of Salesforce's platform user experience and application building strategy. The technologies and experiences you'll oversee touch millions of users daily and enable thousands of developers to build on our platform. You'll have the opportunity to shape the future of enterprise AI experiences while driving fundamental improvements to our core platform capabilities. Your work will directly impact our ability to deliver on our Agentforce vision, ensure our platform remains scalable and deeply customizable, and maintain Salesforce's position as the leading enterprise cloud platform. You'll build and lead an organization where engineers do the best work of their careers, creating technology that makes a meaningful difference for our customers and the world.

Requirements

15+ years of engineering experience, including 5+ years of VP/SVP-level leadership engineering teams
Led organizations with 2 or more layers, managing senior directors and directors who themselves lead multiple teams
A proven ability to elevate engineering standards and operational maturity across large, distributed, multi-team organizations within the existing staffing of the organization.
Demonstrated success driving accountability without direct control, influencing senior leaders through clarity, relationships, data, and strategic alignment
Proven ability to manage distributed leadership teams and organizations.
Technical Leadership Deep technical expertise in web technologies, UI frameworks, and large-scale platform engineering
Proven track record of delivering complex, multi-team engineering initiatives
Strong architectural judgment and ability to set technical direction across clouds
Experience with AI/ML technologies and agentic experiences
Leadership in applying AI appropriately to products and services, balancing innovation with responsible deployment
Track record of leveraging AI to increase developer productivity through intelligent tooling, automation, and workflow optimization
Leadership & Influence Ability to lead and inspire large engineering organizations
Strong cross-functional partnership skills with Product, UX, Architecture, Support, and Program Management teams
Track record of driving company-wide initiatives requiring influence without direct authority
Excellent executive communication skills, with the ability to articulate complex engineering concepts to C-suite leaders, non-technical stakeholders, and engineering teams alike
Execution Excellence A bias for action, grounded judgment, and a focus on measurable outcomes
Proven ability to deliver on aggressive timelines requiring judicious tradeoffs
Strong operational discipline and ability to balance innovation with quality and stability
Experience managing technical debt while driving new capability development
Data-driven decision making and focus on measurable customer impact Strategic Thinking
Ability to identify emerging technology trends and position the organization for future success
Experience incubating new technologies and transitioning them to production scale
Strong business acumen and understanding of how technology drives customer value
Vision for how AI will transform how humans and agents interact with Salesforce apps.

Responsibilities

Agentic Experiences Lead the development, delivery, and adoption of foundational cross-cutting Agentforce Experience Layer (AXL) technology
Incubate and deliver innovative AI-driven experiences and experience building tools, pro code through low code.
Partner with various organizations, such as Agentforce, to deliver an end-to-end Agentic experience for customers.
AI Engineering Evolution Apply AI thoughtfully and strategically to enhance product capabilities, user experiences, and developer productivity
Champion the use of AI to accelerate engineering workflows, including test code generation, debugging assistance, and code quality improvements
UI Platform Engineering Leadership Responsible for managing the primary UI frameworks (Lightning Web Components, React, Aura) on the platform that power B2B, B2C, and B2E experiences across desktop and mobile.
Lead the UI product, performance, stability, and accessibility initiatives of the core Salesforce App (Lightning Experience), requiring oversight of execution as well cross-organizational influence and collaboration.
Own the declarative app building experiences that enable customers, partners, and ISVs to build tailored solutions on the salesforce.com platform.
Own the Salesforce Setup framework and Setup Home
Own the Salesforce Experience Cloud, the digital experience platform (DXP) for building branded websites and portals.
Own the Salesforce CMS and digital asset management technologies.
Balance new innovation delivery along with improving/evolving/transforming highly adopted in-market products and services.
Cross-Organizational Programs Champion and drive company-wide accessibility initiatives to ensure WCAG compliance and inclusive experiences
Lead right-to-left (RTL) language support implementation across the platform
Own platform-wide UI test frameworks, quality tooling (Jest, test code generation agents), and engineering productivity tools
Drive browser standards adoption and multi-UI language support Performance & Quality
Drive measurable improvements in Lightning experience performance, including caching strategies, browser optimizations, and networking improvements
Partner with Customer Success on critical customer escalations
Drive engineering systems that are stable, fast, cost-efficient, secure, and inclusive by design Strategic Collaboration
Work closely with product leadership across Sales, Service, Commerce, Marketing, and other clouds to power their own product roadmaps.
Partner with architects across the organization to align on technical strategies and platform standards
Collaborate with PM and UX leadership to deliver cohesive product experiences
Represent engineering in executive forums and customer engagements Build a High-Impact, High-Trust Organization
Recruit, develop, and retain deeply skilled technical leaders across your domains
Instill a culture of rigor, metrics, accountability, and continuous improvement
Lead with empathy, clarity, and a passion for helping engineering teams do the best work of their careers
Elevate engineering standards and operational maturity across large, distributed, multi-team organizations
Successfully manage and holistically iterate a geo-distributed organization spanning the US through India.