SVP IT - Business Partner

Sedgwick • Memphis, TN

3h

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance SVP IT - Business Partner PRIMARY PURPOSE OF THE ROLE: The SVP IT Business Partner oversees all aspects of assigned Sedgwick business units from an information technology perspective. This role is responsible for setting the strategy for technology, technology integration, global property IT support and procedures, strategic initiative, department budgeting for the assigned segment of Sedgwick’s business. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

Requirements

• Bachelor's degree from an accredited college or university with major in information systems or management strong preferred.
• Ten plus (10+) years of related experience or equivalent combination of education and experience required to include executive or senior IT management responsibilities including leading teams of 50+ colleagues and contractors.
• Experience implementing and managing off-shore and vendor resources.
• Exceptional leadership and change management skills
• Ability to lead and develop high-performing technology teams
• Ability to lead large complex multi-year projects
• Experience with implementing and driving adoption of AI tools
• Budget planning and budget management expertise
• High level of self-motivation
• Excellent oral and written communication, including presentation skills
• Excellent interpersonal skills to include high emotional intelligence and executive presence
• Excellent project management skills
• Ability to lead and mentor senior technology resources
• Strong organizational skills and attention to detail
• Ingenuity and creativity
• Logical approach to problem solving
• Analytical and interpretive skills
• Ability to work under pressure
• Tenacity and patience
• Understanding of business processes and constraints
• Ability to work independently and in a team environment
• Ability to meet or exceed Performance Competencies
• Credit Check required

Responsibilities

• Provides senior leadership to VP and Director level colleagues responsible for the execution of core and strategic initiatives.
• Provides strategic and tactical direction for all areas within responsible domains.
• Manages highly technical teams working on large complex multi-million-dollar initiatives.
• Partners with cross-functional delivery organizations to define and deliver the best outcomes for the business.
• Collaborates with product, operations, finance, and enterprise IT peers.
• Leads geographically dispersed teams delivering and supporting large-scale initiatives.
• Executes the multi‑year technology roadmap defined by the Managing Director, ensuring delivery quality and alignment with business unit needs.
• Leads the successful development, delivery, and ongoing support for IT initiatives.
• Creates efficiencies and capacity through the implementation of AI, training, elimination of technical debt, and process optimization.
• Is present, responsive, and available to the IT and business partner community.
• Drives Quarterly Business Reviews (QBR’s) and solicits partners on areas of improvement.
• Plans and manages budgets for large complex projects and executes them within time and budget.
• Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems, and programs.
• Fosters a culture of innovation and continuous improvement.
• Supports transformation and strategic initiatives.
• Remains focused on enhancing the customer experience.
• Build strong relationships with business leaders to position IT as a trusted advisor and strategic enabler.
• Communicates complex technical concepts in clear, business-relevant terms to executive stakeholders.
• Leads, mentors, and managed a high-performing team of IT professionals responsible for day‑to-day execution and support.
• Collaborate with enterprise IT leaders to ensure alignment with corporate standards and shared services.
• Manages vendor relationships and ensure delivery excellence from third-party partners.
• Leads with empathy and compassion, fostering an inclusive and supportive team culture.
• Engage with peers and leaders across a large, demographically dispersed organization.
• Manages the department budget to ensure financial resources are allocated effectively and align with business priorities.
• Manages off-shore and on-shore vendor relationships engaged with strategic project execution and planning.
• Promote and inclusive and accountable culture.
• Performs other duties as assigned.
• Travels as required.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

Benefits

• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees