SVP, Infrastructure & Operations

Magnit

98d • $300,000 - $350,000

About The Position

The Senior Vice President of Infrastructure and Operations (SVP I&O) is a strategic technology executive responsible for leading the global IT infrastructure, enterprise platforms, and technology operations that power the organization’s business. This role provides vision, leadership, and execution for building a secure, reliable, and scalable infrastructure environment while ensuring operational excellence, service availability, and continuous improvement. The SVP I&O partners with business leaders, technology peers, and external partners to deliver innovative solutions that enable growth, enhance efficiency, and strengthen resilience.

Requirements

• 15+ years of progressive IT leadership experience with deep expertise in infrastructure, operations, and enterprise platforms.
• Proven track record of leading large-scale global infrastructure environments across hybrid cloud, networking, storage, and compute.
• Strong background in service management (ITIL, COBIT) and operational excellence.
• Demonstrated success driving digital transformation and innovation initiatives at scale.
• Experience collaborating with cybersecurity, application development, and data/AI teams.
• Exceptional leadership, influencing, and stakeholder management skills across C-suite and board-level audiences.
• Bachelor’s degree in Computer Science, Information Technology, or related field required; advanced degree (MBA/MS) strongly preferred.
• Relevant certifications (e.g., ITIL, AWS/Azure, PMP, TOGAF) are a plus.

Responsibilities

• Define and execute the global infrastructure and operations strategy aligned with business goals.
• Drive modernization of infrastructure platforms, cloud adoption, and automation to enhance agility and scalability.
• Provide executive leadership on enterprise technology investments and lifecycle planning.
• Oversee all aspects of IT operations, including data centers, cloud environments, networks, storage, servers, end-user computing, and service desk.
• Establish best-in-class service delivery models (e.g., ITIL) with measurable SLAs and KPIs.
• Implement proactive monitoring, incident response, disaster recovery, and business continuity programs.
• Lead the office of the Chief Information Security Officer (CISO) to ensure secure, compliant, and resilient infrastructure.
• Manage risk across infrastructure, ensuring regulatory compliance, data protection, and governance.
• Lead digital transformation initiatives leveraging automation, AI/ML, observability, and emerging technologies.
• Promote DevOps/SRE practices to enhance collaboration and accelerate delivery.
• Continuously assess and optimize the infrastructure portfolio for cost, performance, and innovation.
• Lead and develop a global Infrastructure & Operations team, fostering a culture of accountability, collaboration, and innovation.
• Build organizational capabilities through talent development, workforce planning, and succession planning.
• Promote diversity, equity, and inclusion across the technology organization.
• Act as a trusted advisor to executive leadership, business unit heads, and technology peers.
• Translate complex technical issues into business-oriented strategies and outcomes.
• Manage vendor and partner relationships, including contract negotiations and performance management.

Benefits

• Unlimited PTO
• Medical, dental, and vision coverage
• Retirement planning
• Discounts and perks for tickets, travel, merchandise and more
• Corporate volunteering hours and matching contributions to charities

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees