SVP, Head of Operational Risk Management

Reinsurance Group of America • Chesterfield, MO

100d • $294,100 - $443,167

About The Position

The Senior Vice President, Head of Operational Risk Management is the senior executive role responsible for establishing, implementing, and overseeing the comprehensive operational risk management framework, policies, and practices, that identify, assess, monitor, and mitigate operational risks across all regions and business lines that could impact the organization's ability to achieve its strategic objectives and preserve stakeholder value. This role defines and implements the global operational risk strategy, partners with senior leadership to ensure a strong risk culture, and provides independent oversight of risks including business resiliency, fraud, technology, data, and third-party risks.

Requirements

• 15 or more years of progressive experience in a risk/control and/or operations role with at least 10 years in senior leadership roles.
• Bachelor's degree in finance, business, or related field.
• Proven track record of designing, implementing, and enhancing operational risk functions, frameworks, policies, and methodologies in a complex, global organization.
• Comprehensive knowledge and practical experience with operational risk and regulatory frameworks and methodologies, risk and control self-assessment tools, risk technology platforms, and industry best practices.
• Proven ability to engage and influence senior business and functional stakeholders, Executive Committee members, and Board of Directors in risk oversight capacity.

Nice To Haves

• Significant experience in the insurance or reinsurance industry, with deep understanding of industry-specific operational risks and relevant regulatory requirements.
• Demonstrated experience partnering with regulators and managing regulatory relationships from an operational risk perspective, across multiple jurisdictions.
• Advanced knowledge of cybersecurity, information security, and technology risk management.
• Demonstrated success in crisis management and business continuity planning.
• Proficiency in data analysis, risk modeling, and quantitative risk assessment techniques.
• Outstanding communication and presentation skills with ability to influence senior stakeholders.
• Exceptional leadership and team management capabilities with experience leading global, diverse teams.
• Proven success in fostering a strong risk culture and continuous improvement in risk processes.

Responsibilities

• Define, develop and execute the global operational risk management vision and strategy, in collaboration with business and functional leadership.
• Act as the Chair of the Operational Risk Committee.
• Design, implement and continuously enhance the operational risk management framework, programs, policies, and procedures.
• Own and enhance relevant risk methodologies and standards, including risk taxonomy, risk appetite statements and tolerance levels, and assessment tools.
• Lead enterprise-wide risk identification, assessment, monitoring, and reporting processes for operational risk.
• Ensure integration of operational risk considerations into business processes, decision-making, and strategic planning.
• Provide strategic advice and challenge the business on risk exposures and control effectiveness.
• Provide risk expertise and insights to influence strategic decisions and improve business resilience.
• Provide strategic counsel to the Global CRO, Executive Committee and Board of Directors on operational risk matters.
• Act as a liaison with regulators, auditors, and assurance providers on key risk topics.
• Partner with Global Technology, Procurement, and Data and Security teams to ensure robust data governance, privacy, controls, and resilience.
• Provide governance, expertise, and counsel to technology, cyber, data, and third-party risk management activities.
• Deliver insightful, transparent risk reporting to senior leadership, regulators, Executive Committee, and Board of Directors.
• Develop and establish comprehensive operational risk monitoring and early warning systems, use of non-financial risk dashboards, maintain key risk indicators, and performance metrics.
• Build and maintain strong relationship with the Executive Committee, regional leadership, business leaders, and Global Risk & Strategic Enablement leadership.
• Monitor external trends and regulatory developments to continuously evolve risk capabilities and ensure ongoing compliance.

Benefits

• Annual bonus plan that includes all roles.
• Participation in long-term equity incentive plan for some positions.
• Full range of health, retirement, and other employee benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree