SVP, Head of Digital Workplace

Jefferies Financial Group Inc.Jersey City, NJ
59d$200,000 - $250,000

About The Position

The Head of Workspace Virtualization Engineering oversees the technical strategy, development, deployment, and optimization of Citrix/IGEL virtualization solutions, ensuring alignment with business requirements and technological innovations.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or equivalent is a plus.
  • 8+ years of experience in VDI engineering, with at least 5 years in a leadership role.
  • 7+ years of high level experience in managing Microsoft collaboration platforms - Power Platform, SharePoint, OneDrive, Teams
  • Strong expertise in VDI solutions such as Citrix Virtual Apps and Desktops, or Microsoft RDS.
  • Mastery over Citrix/IGEL suite, with hands-on experience in troubleshooting complex issues
  • Proficiency in scripting languages (e.g., PowerShell) for automation.
  • Solid understanding of network protocols, cloud computing, and security best practices.
  • Excellent problem-solving skills and a proactive approach.
  • Strong interpersonal and communication skills, both written and verbal.
  • Experience in cloud-based VDI solutions like Windows 365 or Azure Virtual Desktop.
  • Good understanding of latest GenAI technologies - Azure AI and Copilot and its impact of enablement on business groups in Financial Institutions
  • Minimum five years of field experience, preferably Office 365 and Dynamics or Power technician experience
  • Foundational knowledge of O365 platform, including Power Platform, Azure AD, Azure logic, Exchange and SharePoint
  • Experience in Power BI administration and report development
  • Experience using JIRA for project management activities
  • Power Apps, Power BI, Power Automate, Power Virtual Agents, Azure

Responsibilities

  • Define and implement the VDI strategy and solutions in alignment with the organization's goals.
  • Evaluate emerging technologies and trends to ensure the organization remains technologically competitive.
  • Design scalable and redundant infrastructure to ensure optimal performance, availability, and disaster recovery.
  • Review and approve technical specifications, ensuring solutions meet performance and scalability requirements
  • Lead, mentor, and manage the Workspace Virtualization engineering team.
  • Establish clear objectives and KPIs, ensuring continuous improvement.
  • Provide technical training and upskilling opportunities for team members.
  • Collaborate with vendors on product roadmaps, providing feedback on required features and improvements.
  • Benchmark vendor performance metrics and hold them accountable for SLAs.
  • Allocate resources for R&D, piloting new virtualization features or related technologies.
  • Engage with industry peers and attend conferences to stay updated on virtualization trends.
  • Collaborate with cross-functional IT teams, such as Networking, Security, and Application Support, to ensure seamless integration and operations.
  • Engage with vendors, partners, and contractors, managing relationships and negotiations.
  • Ensure timely resolution of escalated technical issues.
  • Work closely with the support teams to reduce incidents and enhance the user experience.
  • Maintain a centralized repository for all Citrix/IGEL configurations, architectures, and best practices.
  • Host knowledge sharing sessions within the team to propagate best practices and lessons learned.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Industry

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

Number of Employees

5,001-10,000 employees

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