SVP Global Market and Product Relations

Factory Mutual Insurance Company•New York, NY

11d

About The Position

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. The SVP, Global Market and Product Relations will drive market awareness and broker relationships for all business activity with a strong emphasis on FM Intellium. The role will oversee day-to-day market relations and company interactions at the executive and operations levels, support the development and drive the corporate strategies associated with market relations and FM Intellium ensuring a well-developed, actionable, and measurable plan for each. This role will collaborate with senior leaders and cross-functional teams to ensure operational excellence, support product development to be best received in the market and advance the overall position of FM and its suite of businesses and products throughout the global insurance and financial markets.

Requirements

Operations management or similar in the market
Recognized leader amongst broker executive group
Project coordination
Market analysis
Risk assessment
Relationship management
Technical reporting
Solution design
Process improvement
Cross-functional collaboration
Market Development Strategy
Revenue Optimization
Regulatory Compliance
Innovation Management
Bachelor’s degree in business, engineering, or related field
15+ years of relevant experience in operations, project management, or industry-specific roles
Proven ability to collaborate across multiple levels of an organization

Nice To Haves

Experience in data center, insurance, or related industries
Familiarity with energy management, sustainability, or predictive analytics
Strong analytical and decision-support capabilities
Digital Transformation
ESG Integration

Responsibilities

Assist product leaders in implementing and managing product and operational strategies in the market and with brokers.
Coordinate with Research, Underwriting, Sales, and Operations to support business objectives.
Drive market analysis and reporting to inform strategic decisions.
Support risk assessment and loss prevention initiatives.
Facilitate cross-functional collaboration to improve operational efficiency.
Oversee project execution and monitor progress against key milestones.
Develop and maintain relationships with clients, brokers, and internal stakeholders.
Champion adoption of new technologies and process improvements.
Ensure compliance with regulatory and data security requirements.
Prepare summaries of technical reports and presentations for senior leadership on broker and product data points.
Develop and expand strategic relationships with brokers, reinsurers, and key market participants to strengthen market presence and brand visibility.
Development and amend annual broker agreements.
Lead initiatives to grow market share, drive customer acquisition, and increase revenue across established and emerging markets.
Ensure all client, broker, and market-facing activities comply with global and regional data protection and insurance regulations (e.g., GDPR, APAC, LATAM, EMEA standards).
Champion innovation in market relations by leveraging digital tools, analytics, and emerging technologies to enhance client and broker engagement.

Benefits

The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being program (including medical, dental and vision coverage), a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowance, and much more!

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