SVP, Flex (BNPL) Pay Product Management
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Citi US Branded Cards is a market leader in the credit card industry. With a pre-eminent global brand and distribution, US Branded Cards maintains its leadership position by delivering industry-leading products, advanced services, and payment systems that address clients' evolving needs. This position is part of the Flex Pay Product Management team, within the broader US Branded Cards & Unsecured Lending organization. The Flex Pay Product Management team is responsible for managing the products designed to meet evolving and growing consumer needs related to on-card installment lending. The team is tasked with managing and driving Revenue from our existing product suite, and also working closely with cross functional partners to manage product feature backlogs, marketing strategy, digital experience, servicing experience, and overall operational excellence. The SVP, Flex (BNPL) Pay Product Management position will shape and advance Citi's on-card BNPL strategy, informed by a deep understanding of customer needs and behaviors, the competitive landscape and hands on BNPL product management. This role will be responsible for the overall Flex Pay product strategy, customer acquisition and portfolio performance. The Flex Product Manager will partner closely with Marketing, Digital, Product Development, Decision Management, Risk and Operations and focus on optimizing marketing and digital strategy, enhancing digital user experience, channel performance and analytics, call center training and sales support, product research, and customer communications for Flex Pay. The candidate will play a significant role on the Lending leadership team.
