SVP, Digital Delivery

Fingerpaint Marketing • Hanover, NJ

279d

About The Position

Fingerpaint is a health and wellness agency that has redefined what it means to be a healthcare and wellness advertising agency. We are driven by a collective spirit of possibility and curiosity, fostering a people-first culture that attracts top talent. We are seeking a solutions-oriented digital production leader to enhance the technical delivery of our omnichannel programs. This role will involve owning the digital, development, and data-focused processes across our diverse portfolio of business. The ideal candidate will be a subject-matter expert in the production process and technologies involved in omnichannel program development, including websites, mobile apps, marketing automation, email campaigns, data environments, and digital media drivers. Excellent communication and problem-solving skills are essential, along with the ability to manage high-performing individuals and the larger digital production team confidently.

Requirements

• 15+ years of digital production experience in an agency environment with a background in pharmaceutical and digital marketing (can be a combination of client and agency experience).
• Deep knowledge of omnichannel infrastructure including marketing automation, data engineering, data QA, web development, app, email, and user experience best practices.
• Expertise in the digital development life cycle, as well as waterfall and agile methodologies.
• Strong time-management skills and the ability to motivate others to deliver excellence under pressure.
• Knowledge of technology stack including AWS, Snowflake, Marketo, and Salesforce Marketing Cloud.
• Excellent communication, presentation, documentation, and collaboration skills.
• Proficient in Microsoft Office Suite and Jira.

Nice To Haves

• Certifications in key technologies.

Responsibilities

• Lead the digital production team responsible for guiding project teams through all phases of omnichannel and digital projects, including strategy, content creation, design, development, and quality assurance.
• Represent digital production capabilities to internal partners and clients, instilling confidence and providing thought leadership.
• Continuously evaluate and enhance production processes and documentation related to the delivery of high-quality technical solutions.
• Partner with digital strategy, development leads, and data engineering to produce a technical approach, estimate, and timeline for complex digital projects.
• Interface with external brand and IT teams for key clients and high-stake accounts to facilitate project needs, leading client meetings.
• Ensure internal and freelance teams understand their assignments, due dates, priorities, and budget.
• Manage, mentor, and develop the digital production team.
• Develop and educate internal teams on the development process, best practices, and related tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services