Selective Insurance Group-posted 3 months ago
$241,000 - $332,000/Yr
Full-time • Mid Level
Charlotte, NC
1,001-5,000 employees
Insurance Carriers and Related Activities

This position collaborates closely with Claims leadership, Actuarial, Risk Management, Advanced Analytics, and other senior leaders to drive data-informed decision-making, financial analysis, forecasting, and operational reporting across key claim and enterprise initiatives. Ensures that financial and operational analyses are tailored to the unique needs and challenges of the Claims Organization and provides analytics and insights (e.g., staffing models, mix reports, distribution analytics, efficiency measures) to the CFO and Chief Claim Officer. Champions efficiency improvements, fosters cross-functional alignment, and builds leadership and analytical bench strength within the Claims organization to ensure sustainable success aligned with Selective's strategic objectives and regulatory compliance. Brings exceptional analytical capabilities and a proven ability to translate data into clear, actionable insights that support profitable growth, enhanced productivity, performance accountability, and risk mitigation.

  • Collaborates with business and actuarial leadership to develop and implement strategies that balance long-term growth, profitability, competitiveness, and risk management.
  • Establishes and monitors operational benchmarks to evaluate Claims efficiency and effectiveness, including customer service, employee work environment, and quality.
  • Creates annual operating plans and budgets for Claims. Performs variance analysis to compare actual results with budgets and forecasts, identifying areas for improvement and taking corrective action.
  • Leads the development of key claims metrics which may include advanced operational modeling (for example, staffing models or productivity forecasts).
  • Leads initiatives to streamline workflow processes and identifies cost-saving opportunities that enhance service quality.
  • Owns and manages claims-related risk, developing and executing mitigation strategies tailored to the Claims function.
  • Ensures adherence to companywide policies, including procurement policy and expense guidelines.
  • Fosters an environment that supports the growth and development of financial and operational data analysts.
  • Contributes to the overall financial stability and success of the organization through careful collaboration with operations and functional leadership teams.
  • Robust leadership and decision-making capabilities, with a proven track record of influencing others and driving organizational change.
  • Exceptional analytical, problem-solving, and critical thinking abilities.
  • Advanced expertise in financial analysis, insight development, and operational reporting.
  • Superior oral and written communication skills.
  • Bachelor's degree in accounting, Finance, or quantitative field; or equivalent (10+ years) experience.
  • Extensive experience with P&C business operations and financial systems, with at least 5 years of conducting quantitative analysis.
  • MBA, CPCU, CPA, or other relevant professional designations preferred but not required.
  • Comprehensive health care plans
  • Retirement savings plan with company match
  • Discounted Employee Stock Purchase Program
  • Tuition assistance and reimbursement programs
  • Paid time off plans
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