SVC Manager - Human Resources

Old Dominion Freight Line • Dallas, TX

405d

About The Position

The Human Resources Manager at Old Dominion is responsible for leading the HR function within their respective service centers. This role involves providing guidance on employee relations, ensuring consistent application of policies and procedures, and enhancing employee engagement through effective onboarding and training programs. The HR Manager will also play a key role in recruitment, labor relations, and compliance with employment laws, all while fostering a culture aligned with the company's values and service excellence expectations.

Requirements

• Bachelor's degree in Business Administration/Human Resources Management and/or related field.
• 5 years of experience as a Human Resources Manager.
• Experience with labor relations in the transportation industry.
• Knowledge of DOT regulations preferred.
• Working knowledge of federal, state, and local employment law.
• Demonstrated interpersonal, organizational, facilitation, and coaching skills.
• Demonstrated creative problem solving and sound decision-making.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office.

Nice To Haves

• PHR or SPHR certification preferred.

Responsibilities

• Provide guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and onboarding to maximize employee engagement.
• Guide day-to-day decisions about employees and foster behaviors consistent with OD's values and service excellence expectations.
• Proactively monitor employee/labor relations issues, ensuring effective communication with employees and enhancing management-employee interaction.
• Assist Corporate HR recruiting group in establishing and maintaining relationships with local high schools and colleges by participating in job fairs and recruiting events.
• Recruit, interview, and work with Service Center Managers in filling open positions and support with the Succession Planning process.
• Manage the employee onboarding and orientation process, including conducting sessions and working with the Regional HRD Manager and corporate management to advise of needed changes.
• Handle and respond to questions regarding benefits, pay, and time-off policies.
• Provide local level support for FMLA/disability process adherence with corporate HR leave of absence team.
• Assist Corporate HR benefits, leave of absence, and compensation groups with implementation of programs.
• Provide counsel and leadership in human resources decisions, procedures, and programs, acting as a liaison for feedback and communication between the regional HR manager and the regional operations management team.
• Create and facilitate employee and leadership training on an ongoing basis.
• Provide guidance and training on WorkDay processes.

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 250+ service centers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Truck Transportation
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees