Sustainment Training Analyst

SteerBridge•Arlington, VA

6d•$72,500 - $82,500

About The Position

The Sustainment Training Analyst supports the deployment and ongoing sustainment of the Electronic Health Record (EHR) Modernization Training system. This role requires expertise in instructional design, adult learning principles, curriculum architecture, and learning technologies to create effective, engaging training solutions. The ideal candidate is a self-starter who thrives in ambiguity, collaborates with the Training team, and develops innovative instructional strategies to address complex performance needs. This role offers the opportunity to contribute to a critical healthcare modernization initiative by delivering impactful training solutions and measurable outcomes.

Requirements

Proven experience in instructional design, adult learning, curriculum architecture, and learning technologies, with the ability to design creative, learner-centered solutions
Strong collaboration and communication skills are essential for engaging with government clients, EHR vendors, and site leads
Experience in managing training metrics, delivering briefings, and addressing external inquiries is required, along with proficiency in ServiceNow or similar systems
The ability to work independently and deliver high-quality results in an ambiguous environment is critical

Nice To Haves

Familiarity with EHR systems and implementation processes
Experience in large-scale training programs and sustainment transitions
Strong analytical and problem-solving abilities to address training incidents and improve processes

Responsibilities

Coordinating with the EHR vendor and site leads to transition to sustainment
Preparing site teams for sustainment training
Managing the handoff for future management
Facilitating stakeholder meetings
Managing and reporting training metrics
Delivering client briefings
Addressing external inquiries from entities like GAO, Congress, or media
Handling ad-hoc client requests
Coordinating Block release training materials with the government client and EHR vendor Learning team