SUSTAINABILITY SPECIALIST (HYBRID-CHARLOTTE, NC)

Compass Group•Charlotte, NC

3d•Hybrid

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job Summary:The Sustainability Specialist will support the Waste Programs Manager in the day‑to‑day execution, expansion, and continuous improvement of Compass Group’s kitchen waste tracking program, Waste Not 2.0. This role supports program deployments, training, user support, and cross‑sector coordination to ensure successful adoption and ongoing performance across the business. The role also supports limited reporting, data analysis, and maintenance of internal trackers to communicate program status, impact, and opportunities for improvement.

Requirements

Strong organizational skills with great attention to detail and ability to manage multiple priorities
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Ability to perform quality work within deadlines, with or without direct supervision
Work effectively as a team contributor on all assignments
Strong oral and written communication skills, including clearly sharing difficult concepts for a variety of skill levels both in-person and remotely via phone or video conference
Passion for sustainability and food waste reduction
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports & case studies, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The employee must frequently lift and/or move up to 50 pounds.

Nice To Haves

Familiarity with the food service or restaurant industry preferred;
Familiarity and experience with data management and analytics preferred

Responsibilities

Support the deployment and expansion of the Waste Not 2.0 program across Compass Group sectors by coordinating onboarding activities, including account setup, tablet and mobile technology readiness, and launch support.
Lead training efforts for Waste Not 2.0, including delivering virtual trainings for new deployments and refresher sessions, maintaining and updating training materials, and supporting a scalable train‑the‑trainer approach.
Act as the primary point of contact for Waste Not 2.0 user support by responding to user questions and help desk tickets within established timelines and partnering with the Waste Not 2.0 Product Owner to troubleshoot platform issues and enhancement requests.
Collaborate with sector representatives and internal partners to gather user feedback, identify adoption challenges, and recommend operational or platform adjustments to improve usability and engagement.
Collect, organize, and analyze waste tracking data to support program insights and impact communication, including assisting with limited reporting on participation, trends, and sustainability outcomes.
Maintain internal trackers and deployment tools to monitor program progress, account status, training completion, and support needs, ensuring accurate and up‑to‑date information is available for internal coordination and reporting.