Position Purpose: The Sushi Team Lead will effectively direct and supervise all activities of the Sushi department and personnel to achieve merchandising, sales and customer service goals established for the department. Responsibilities: A Sushi Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Sushi Team Lead’s responsibilities include: Directing department personnel, meeting department's goals and objectives, communicating directly with the store director and Sushi Chefs. Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards. Maintaining a positive and friendly attitude towards customers and fellow team members. Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you. Overseeing the preparation and serving/merchandising of all Sushi items. Maintaining open communication with all members of the deli/bistro department, catering department, deli/bistro department manager, and executive chef. Attentively rotating deli/bistro items for sale, ensuring quality, safety and product shrink control. Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies. Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins' freezers. Processing cash register transactions, giving back change, and refunds. Using scale printer machine, ensuring weights and pricing are correct. Understanding the importance of monitoring product pricing, signage, and placement and the use of product shelf tags and shelf signage. Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. Ensuring all department personnel use proper safety equipment and procedures. Taking customer orders, ensuring orders are completed on time and to the customer's satisfaction. Cleaning and sharpening sushi knives. Cleaning all Sushi Bar counter tops, chairs, signage, equipment, cases, glass, and floor. All other related duties as assigned Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
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Job Type
Part-time
Education Level
No Education Listed