Sushi Clerk

Hy-Vee•Ames, IA

12h•Onsite

About The Position

As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. The role emphasizes providing prompt, efficient, and friendly customer service, treating customers as the most important people, and assisting them in various ways to enhance their shopping experience. It also involves working as a team to ensure customer satisfaction and a pleasant work environment.

Requirements

Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High school or equivalent experience.
Food Safety Certification.
Six months or more of similar or related experience.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to the products for which they’re looking.
Assists customers by securing products that are out of reach.
Assists customers by loading or unloading heavy items.
Assists customers by making note of and passing along customer suggestions or requests.
Performs other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
Takes customer orders at the Chinese Express counter.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews orders for the day.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Reviews the status and appearance of the food for freshness.
Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
Anticipates product needs for the department on a daily basis.
Prepares, finishes, and replenishes product as necessary.
Pulls product from cooler/freezer for preparation.
Checks in product and puts product away.
Removes trash in a timely manner.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Washes dishes as necessary.
Orders product and supplies as necessary.
Prices product for customers as necessary.
Delivers orders as needed.
Assists in other areas of store as needed.
Performs other job-related duties and special projects as required.