Advocate - Survivor

Domestic Violence Intervention Services•Tulsa, OK

18h•Onsite

About The Position

The Survivor Advocate serves as a staff member at will of Domestic Violence Intervention Services (DVIS). This role provides advocacy and case management services for Shelter survivors, including intake, crisis intervention, individual and group sessions, and life skills education. A key aspect of the position is to reflect and understand how identities can create advantages or disadvantages in the workplace, building awareness and compassion to foster an equitable and inclusive environment. The advocate is responsible for ensuring that clients and employees feel embraced, respected, valued, engaged, connected to the community, and safe from abuse and harassment, regardless of their cultural orientations.

Requirements

4-year degree required and in pursuit of a Master’s degree in Social Work, Psychology, Counseling, or in a related field, or any equivalent combination of education and/or experience.
1-year of supervised experience working with individuals and groups in a social service or mental health environment, or any equivalent combination of experience, lived experience, and/or special skills.
Proven computer skills including Microsoft Office Suite.
Excellent organizational skills.
Excellent written and oral communication skills.
Attention to detail.
Ability to prioritize work and tasks.
Adaptability to produce and meet deadlines in a fast-paced, multi-tasked and changing environment.
Ability to work independently and as part of a team.
Must be an outstanding communicator.
Comfortable motivating, collaborating, and working with a broad cross section of people in direct and matrixed relationships.
Schedule availability: Monday through Friday with some evenings and weekends and on-call rotation.
Valid Oklahoma driver’s license.
Ability to communicate and understand in English effectively, in person, and in writing.
Ability to hear adequately in person and by phone, in personal and group settings, and function with periodic distractions such as people, telephone calls, and noise.
Ability to work with, and process information from, a variety of individuals and media (e.g., computers, projected images, printed materials), and occasional sitting and/or standing for long periods of time.
Mobility necessary to access various offices and a wide variety of settings.
Mobility necessary to perform a variety of tasks that involve intermittent standing, walking/traversing, sitting, stooping, kneeling, bending, and twisting, occasionally climbing stairs or using an elevator, and possibly reaching chest high and overhead for materials.
Ability to reach for, move and/or lift up to 25 pounds and the use of hands to finger, handle, or feel objects, tools, or controls, including frequent repetitive movement such as extended periods of keyboarding.

Nice To Haves

In pursuit of a Master’s degree in Social Work, Psychology, Counseling, or in a related field.
Experience working in a nonprofit.
Knowledge of or experience working with social justice issues, specifically intimate partner, and gender-based violence, post-traumatic stress, rape trauma, mental health, substance abuse, and racial, class, gender, and sexual orientation issues.
Spanish bilingual.
Database experience.
Good negotiation skills.
Ability to handle sensitive information with diplomacy.
Experience applying an equitable analysis to all duties to achieve organizational goals and demonstrate the DVIS’ commitment to diversity, inclusion, equity, and anti-racism.
Current CPR and First Aid certification.

Responsibilities

Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages.
Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play.
Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.
Provide crisis intervention services for phone-in and walk-in survivors.
Perform intakes and needs assessments and make referrals to other community resources.
Provide individual case management and facilitate group education with residents.
Document and maintain resident files pursuant to DVIS guidelines and professional standards.
Promote a positive environment within the shelter for both residents and employees.
Provide supportive services to survivors, including safety planning, introducing DVIS services, and transporting callers in imminent danger to the Shelter.
Create service plans for survivors.
Provide coverage for Safe Housing on-call rotation.
Assist clients in obtaining needed services and completing necessary paperwork for safe housing.
Act as an advocate for survivors with external agencies.
Organize and conduct supportive activities for Shelter residents.
Serve as an educator for pertinent topics such as life skills, etc.
Collaborate with other DVIS departments and federal, state, and local agencies in meeting the needs of survivors.
Collaborate with the DVIS Education Coordinator to represent DVIS in the community and at outreach events.
Provide other assistance to support the overall goals of the department and organization.
Act as a good steward of DVIS’s resources.
Safeguard against the release of confidential and proprietary information of DVIS and its clients.