Survey Project Manager, Alumni Surveys, Education (Remote)

Lightcast

82d

About The Position

The Education team at Lightcast is laser-focused on helping institutions foster learner career success. Our products help institutions gather alumni data and then use that in combination with labor market data to create insights that drive new academic program development, help institutions attract and retain learners, and support those learners in career and academic decision-making. Our alumni survey products, NACM and Embark, are used by institutions to understand the “first destination” of their recent graduates and their career outcomes and sentiments five and 10 years after graduation. As a Survey Project Manager for Alumni Surveys, you will work directly with higher education clients administering alumni surveys taking them from onboarding to data delivery. You’ll serve as a strategic partner sharing survey best practices. You’ll guide institutions through their resulting data, helping them to make meaning and plan actions. Throughout, you’ll manage the details: tracking survey progress, keeping clients on schedule, addressing errors, and surfacing opportunities for improvement of the survey program.

Requirements

• 2+ years of experience in higher education administration, career services, and/or assessment.
• Expertise and perspective to help grow and evolve alumni surveys.
• Experience with First Destination Surveys is a big plus.
• Proficiency in Excel and adept with data.
• Survey administration experience using Qualtrics, Alchemer, or similar tools.
• Strong communication skills to build trusted relationships.
• Ability to balance multiple workstreams and build processes.
• Attention to detail to manage survey projects with lots of moving parts.

Nice To Haves

• Experience with First Destination Surveys.

Responsibilities

• Build relationships with higher education partners across the country.
• Feed into national reports that drive standards in higher education.
• Help shape a future of higher education that orients around learner career success.
• Expand your skill set while actively contributing to the evolution of operational processes.
• Join a close-knit team that prioritizes collaboration, support, and fun.

Benefits

• Opportunities for personal and professional growth.
• Supportive and collaborative work culture.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees